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Everything you need to know

Need something cleared up? Here are our most frequently asked questions.

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Frequently asked questions

Find answers to common questions about accessing services, consultations, and healthcare support through Bupa CareConnect.

Appointment Booking & Scheduling

How can I book an appointment?−

Appointments can be booked through:

  • Bupa Arabia mobile app
  • Healthcare Center (920015244)
  • Referrals from internal teams
Why are there no available slots?+
Can I book on the same day?+
Can I reschedule or cancel my appointment?+
Why do bookings fail or disappear?+